Support
How can we help?
Answers to the most common questions about orders and downloads.
- Where are my files?
- After payment we email a private download link to the address you used at checkout. It usually arrives within a minute; please check your spam or promotions folder. You can also request your links again.
- My download link has expired.
- Links stay valid for a limited time to protect your purchase. Request a new one with the email you bought with.
- Can I get a refund?
- Please see our refund policy.
- Is my payment secure?
- Payments are processed by Stripe. Your card details are sent directly to Stripe and never stored by us.
Still need help?
Support contact details will be published here.